Frequently Asked Questions

Is it possible to change the audio quality?
No. The quality of the converted files is always the same.

I cannot save files to my iPad or iPhone?
It is not possible to save files to your iPad or iPhone without an app. Please, download the app „Documents by Readdle” from the Apple Store to be able to save files to your device.

I am still getting an error message?
There can be mutiple reasons. Please be sure:
• Video is not longer than the maximum supported video length (1 hour)
• Video is still available online for public access (you must be able to watch it without any login)

There is no download button?
Please be sure to disable your AdBlocker. Your AdBlocker may have removed the download button.